News & Insights
Scaling Salesforce and enhancing CX for digital leaders.

Top 17 Salesforce Implementation Partners in the USA (2026 Edition)
From large, enterprise-scale consultancies to agile, high-impact specialists, these firms exemplify the capabilities shaping the Salesforce ecosystem in 2026.
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Should You Outsource Salesforce or Do It In-House?
Shortage of high-level architectural expertise combined with the expanding availability of specialized consulting partners makes outsourcing not just attractive but potentially necessary to successfully navigate today's multi-cloud, AI-integrated Salesforce implementations while avoiding technical debt.
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Healthcare Commerce at an Inflection Point
The global healthcare e-commerce market is projected to skyrocket over the next decade, not from novelty consumer apps alone, but also from hospitals modernizing procurement, medical device companies shifting to recurring revenue, and biotech firms replacing manual ordering processes that were never designed to scale.
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When Off-the-Shelf Salesforce Is Not Enough: A Practical Guide to Salesforce Custom Development
As Salesforce has evolved from a CRM into a comprehensive enterprise platform, it has increasingly become the foundation upon which organizations build custom software, rather than simply configure standard functionality.
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The Top 10 Benefits of Salesforce Headless Commerce
Headless, as opposed to monolithic, is rapidly becoming the architecture of choice for enterprises that need to deliver differentiated digital experiences at scale.
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The 30 Most Important KPIs for B2B Salesforce Projects
Explore implementation project measurement framework spanning customer experience, sales alignment, and operational excellence.
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A Day in the Life of a Salesforce Implementation Consultant
This is what their typical day looks like, and why the role has become one of the most in-demand positions in the Salesforce ecosystem today.
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SFCC Consulting: Building the New Backbone of B2B Commerce
At its core, SFCC consulting is about translating Salesforce Commerce Cloud - one of the world’s most advanced ecommerce platforms - into a living, breathing digital business engine.
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Onshore vs Nearshore vs Offshore Outsourcing for Salesforce: Which Model is Right for You?
When applied to Salesforce, these models shape how you structure your delivery teams - whether for development, support, or managed services.
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From Execution to Impact: Delivery Insights for Business and Client Growth
In the final chapter of our leadership interview series, Maksym Koval, Chief Delivery Officer at FortéNext, shares hard-earned lessons from the front lines of enterprise Salesforce delivery.
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5 Ways Manufacturers Can Build Smarter, More Profitable Operations
U.S. manufacturing is experiencing a resurgence, contributing nearly $2.9 trillion annually to the economy. Yet this rebound brings a new set of challenges.
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5 Ways Salesforce Can Improve Student and Alumni Engagement
How Salesforce can transform higher education engagement from prospect to alumnus, backed by both research and real-world implementation practices.
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