Salesforce Accelerators: Driving Faster ROI and Smarter Implementations

Simon Wright
August 29, 2025
10 min
In the Salesforce ecosystem, a business accelerator is a pre-built, reusable solution designed to solve common customer challenges quickly and reliably. Rather than reinventing the wheel for each new project, they provide packaged functionality that can be dropped into an implementation, giving organizations a head start.

Salesforce Solution Engineering teams first pioneered the concept by releasing accelerators for nonprofits, education providers, and the public sector. These accelerators were based on real-world customer needs, distilled into solution templates that reflected best practices.

Although accelerators are not official Salesforce products, they are often tested and hardened in the same way AppExchange solutions are. Many of them are open-source, giving both partners and customers the freedom to adapt them further. The result is a toolset that increases adoption, reduces development cycles, and ultimately shortens time to value.

In practical terms, an accelerator can be as simple as a guest checkout add-on for Commerce Cloud or as complex as a pre-configured CPQ package with price rules and product bundles ready to deploy. For organizations under pressure to launch quickly, accelerators are often the difference between waiting months and going live in weeks.

What’s a Salesforce accelerator?

A Salesforce accelerator is more than just a template. It is a tested framework that embeds industry knowledge into Salesforce products.

Where a typical customization project starts from scratch, an accelerator begins at 70–80% completion. For example:

  • A Sales Cloud accelerator may include pipeline stages, reporting dashboards, and lead routing flows based on common patterns in B2B sales.
  • A Pardot accelerator may come with branded email templates, segmentation models, and automation rules aligned to common campaign structures.
  • A Commerce Cloud starter store provides a ready-to-use digital storefront with catalog, cart, checkout, and customer account functionality built in.

The value of accelerators lies in three things:

  1. Speed – faster deployment and reduced development effort
  2. Quality – built on proven use cases and industry best practices
  3. Flexibility – designed to be extended, not to lock customers in
Why are starter stores in the same category as accelerators?

Starter stores, like FortéNext’s B2B Starter Store, are essentially accelerators for digital commerce. They include all the foundational features needed to begin selling online such as product catalog, pricing, cart, checkout, and order history without requiring a ground-up build.

Instead of spending 6–12 months on a custom Commerce Cloud project, businesses can launch in as little as four weeks. From there, they can iterate and extend, adding features such as product comparisons, wishlists, AI recommendations, or subscription billing.

In this sense, a starter store functions the same way as any accelerator: it packages the essentials, solves for the most common needs, and provides a launchpad for future growth.

Why did Salesforce launch an accelerator program in 2024?

By 2024, Salesforce had accumulated two decades of customer implementation data across industries. One insight was clear: customers were solving the same problems over and over.

  • Nonprofits needed fundraising templates
  • Universities needed student lifecycle management
  • B2B companies needed fast, digital-first storefronts
  • Service teams needed automation frameworks

The accelerator program was created to codify those lessons and make them reusable. By packaging repeatable solutions, Salesforce aimed to help customers achieve value faster, reduce failed implementations, and align more closely with industry best practices.

The timing was also strategic. Post-pandemic, organizations were under more pressure than ever to deliver digital projects quickly, with fewer resources. The accelerator program gave them a pragmatic way to do more with less.

What are accelerators an alternative to?

Accelerators provide an alternative to:

  1. Full custom development – building everything from scratch is time-consuming and costly. Accelerators reduce custom code and deliver functionality faster.
  2. Third-party solutions – while AppExchange offers many apps, not all are designed for seamless integration. Accelerators are Salesforce-native and optimized for compatibility.
  3. Manual processes – many companies still rely on spreadsheets, email chains, or legacy tools. Accelerators replace those with automated, scalable workflows.

For many businesses, accelerators strike a balance: faster and cheaper than full custom work, but more flexible and integrated than third-party apps.

Common challenges that lead businesses to require a Salesforce accelerator

Both B2B and D2C companies are under pressure to meet rising customer expectations while keeping implementation costs in check. The reality is that many face the same obstacles:

  • Slow storefront launches – custom development projects can take six months or more, delaying revenue capture
  • Manual processes – sales and operations teams often rely on spreadsheets, emails, or legacy systems that don’t scale
  • Complex buyer journeys – customers want features like product comparisons, AI-driven recommendations, and omnichannel checkout, but businesses lack the resources to build them from scratch
  • Limited Salesforce expertise – many teams are strong in one area (for example, Sales Cloud) but lack depth in others (for example, CPQ, Service Cloud, or Pardot)
  • Integration headachessynchronizing data between platforms like Shopify and Salesforce Order Management can be complex without a pre-built solution
  • Scaling constraints – as businesses grow, they quickly outgrow their initial Salesforce setup and need frameworks to scale efficiently

Accelerators exist precisely to remove these roadblocks. They give companies the ability to bypass lengthy build cycles and gain immediate access to best-practice solutions.

Which Salesforce products are accelerators designed for?

Accelerators are built to complement the entire Salesforce ecosystem. Some focus on core CRM capabilities, while others target commerce or marketing automation. Common examples include:

  • Sales Cloud – pipeline templates, lead routing, dashboards, and automation flows
  • Service Cloud – case routing, SLAs, omni-channel support, and knowledge base frameworks
  • Commerce Cloud – starter stores, checkout accelerators, and order management enhancements
  • Pardot (Marketing Cloud Account Engagement) – branded templates, segmentation models, nurture journeys, and performance dashboards
  • CPQ (Configure, Price, Quote) – product bundling, discount rules, guided selling flows, and quote templates
  • Order Management (OMS) – pre-built connectors such as Shopify and order lifecycle workflows
  • Experience Cloud – customer community and partner portal templates

By covering this breadth of Salesforce products, accelerators allow organizations to achieve value across the full customer lifecycle from demand generation to service and retention.

Why FortéNext for Salesforce accelerators?

FortéNext has spent over 20 years implementing Salesforce across manufacturing, healthcare, distribution, retail, and fintech. In that time, one truth became obvious: the same challenges kept resurfacing.

Businesses struggled to launch storefronts fast enough. Sales teams spent too much time on manual pipeline tasks. Service teams lacked automation. Marketers couldn’t make the most of Pardot without months of setup.

Rather than solving these issues from scratch on every project, FortéNext built a suite of accelerators to address them. These accelerators are not theory - they are battle-tested, project-proven solutions that reduce risk, shorten timelines, and help clients achieve ROI faster.

If any of these sound familiar, FortéNext already has an accelerator designed for you:

  • We want to add product comparisons, reviews, or wish lists - without a full rebuild
  • We want to bring AI into the buyer journey, but don’t know where to start
  • Our Salesforce instance can’t scale until our data is cleaned up
  • We’re stuck in manual order entry and chasing fulfillment updates
  • We need to launch storefronts faster - with fewer dev cycles
Accelerators vs. Managed Packages: What’s the difference?

At FortéNext, we often get asked: what’s the difference between an accelerator and a managed package?

  • Accelerators are reusable solution kits – pre-built configurations, templates, and workflows that solve for a specific need. They are flexible and extendable.
  • Packages are installable software bundles – deployed into your Salesforce org like an AppExchange app, with defined scope and functionality.

Think of accelerators as blueprints and packages as ready-made components.

After delivering over 60 Salesforce projects, FortéNext built both. Accelerators provide quick-start guidance, while packages deliver turnkey functionality. Together, they form the backbone of FortéNext’s approach to reducing implementation risk and accelerating time to value.

In short:

  • Accelerators = guidance and building blocks
  • Managed packages = products

At FortéNext, both are valuable. For example, the Guest Checkout Accelerator is a configuration-based solution that can be rapidly tailored to a storefront, while the Shopify Connector is a managed package that provides a permanent, supported bridge between Shopify and Salesforce OMS.

Understanding the difference helps organizations plan effectively: accelerators provide speed and flexibility during implementation, while managed packages add stability and vendor-supported functionality.

Comparing Accelerators' Time-To-Value

FortéNext’s curated collection of accelerators built from years of delivering Salesforce projects across manufacturing, healthcare, distribution, retail, and fintech. Each accelerator targets a common business challenge and is designed to deliver rapid TTV while leaving room for customization.

How accelerators fit into Salesforce services

Accelerators don’t exist in a vacuum. They are instrumental parts of broader Salesforce programs such as:

  • Salesforce Commerce Cloud implementation – starter stores and checkout accelerators shorten timelines for launching new digital storefronts. They allow companies to start selling in weeks rather than months
  • Staff augmentation – accelerators amplify the work of augmented Salesforce teams by giving them frameworks to deliver results faster, reducing the time new resources spend learning a client’s environment
  • Managed services – for ongoing operations, accelerators standardize processes, reduce errors, and provide scalable building blocks for continuous improvement
  • Salesforce consulting – consultants use accelerators as accelerants (true to the name), helping clients achieve best practices without extensive trial-and-error or costly experimentation

In this way, accelerators are not just add-ons - they are the connective tissue between Salesforce products and the services that bring them to life.

Salesforce accelerators are more than shortcuts.

They represent the accumulated knowledge of hundreds of implementations, condensed into reusable frameworks and solution kits that solve the most common challenges businesses face.

For B2B and D2C organizations, accelerators are now foundational to how Salesforce projects are delivered. They speed up Commerce Cloud implementations, enhance the impact of staff augmentation, provide repeatable frameworks for managed services, and strengthen the value delivered through consulting engagements.

As businesses continue to demand faster time to market, reduced risk, and greater ROI, accelerators are becoming not just complementary tools, but essential building blocks of modern Salesforce strategy.